Hospital receives women's choice award
Washington County Hospital has received the 2014 Women’s Choice Award® ranking among America’s Best Hospitals for Patient Experience in Obstetrics. The distinction is the only award that identifies the country’s best health care institutions based on criteria that consider female patient satisfaction, clinical excellence, and what women say they want from a hospital, including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.
“Washington County Hospital and Clinics is honored to be ranked as one America’s Best Hospitals in Obstetrics as named by Women’s Certified, the voice of female consumers,” stated Dennis Hunger, CEO of Washington County Hospital and Clinics.
Awarded hospitals must provide comprehensive obstetric services and meet criteria for patient satisfaction and surgical excellence based on female needs and preferences.
The Women’s Choice Award is the first national award based on the recommendations and preferences of women. Hospitals qualify for this highly selective annual list of America’s Best Hospitals for Patient Experience in Obstetrics based on a proprietary scoring process that incorporates a national, standardized survey of patients’ perspectives of hospital care reported by the U.S. Department of Health and Human Services (Hospital Consumer Assessment of Healthcare Providers and Systems), as well as an analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, the scoring incorporates in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania.
WomenCertified® is a marketing research firm and home to the Women’s Choice Award.